Mango — Data Deletion Policy
Last updated: 2/16/2026
Account and Data Deletion
At Mango, you have the right to request deletion of your account and personal data at any time.
Deleting your account will permanently remove your personal information and content associated with your account from our active systems, subject to limited exceptions described below.
How to Delete Your Account
Option 1 — In-App Deletion (Recommended)
You can delete your account directly in the app:
Settings → Account → Delete Account
You will be asked to confirm before deletion is processed.
Option 2 — Request by Email
If you cannot access your account, you may request deletion by contacting:
nick.fehlinger@go-mango.app
(or your current Mango email)
Please include:
- The email address associated with your account
- Your username (if known)
- The subject line: Account Deletion Request
We may ask for additional verification to protect your privacy.
What Happens When Your Account Is Deleted
When deletion is processed, we will permanently remove:
- Your account profile information
- Email address and login credentials
- Tasks and productivity data
- Messages and communications
- Posts and comments
- Group memberships
- Contacts imported for friend discovery
- Device identifiers associated with your account
Your account will no longer be accessible.
Data Retention and Exceptions
Some information may be retained for a limited time where required for:
- Legal compliance
- Security and fraud prevention
- Financial recordkeeping
- Enforcement of our Terms
This data will not be used for any other purpose.
Backups containing deleted data are automatically purged on a rolling basis.
Third-Party Data
Mango uses trusted service providers to operate the app, including:
- Cloud hosting and databases
- Messaging infrastructure
- Analytics and crash reporting
- Advertising services
When your account is deleted, we also request deletion of your data from these providers where applicable.
Some providers may retain anonymized or aggregated data that cannot identify you.
Ads and Device Data
If you previously received ads, advertising identifiers associated with your account will no longer be linked to you after deletion.
You may also reset your device’s advertising identifier in your device settings at any time.
Processing Time
Account deletion requests are typically processed within:
Up to 30 days
Most deletions occur sooner.
Children’s Data
Mango is not intended for children under 13. If you believe a child has created an account, please contact us so we can remove the account immediately.
Contact Us
If you have questions about this policy or need assistance:
The Whaleford Company LLC
nick.fehlinger@go-mango.app
